Quality Policy

At Hoseron Technology Co., Limited, we set the benchmark for industry standards. Our comprehensive quality inspection process, reliable vendor management program, and team of experienced certified inspectors empower us to lead in counteracting the risk of counterfeit components. Our rigorous inspection protocol ensures that each component passing through our facilities is meticulously screened. We digitally photograph and document all components before subjecting them to a thorough inspection process to detect inconsistencies, discrepancies, and other indicators of authenticity. When additional verification is necessary due to the nature of the components or specific customer requirements, Vertex collaborates with certified service partners capable of extensive authenticity testing.

We are committed to excellence in quality. With a "zero tolerance" policy towards risks, we guarantee the delivery of every order with the utmost integrity. We provide only brand-new, original components.

Warranty Policy

The warranty applies to all electronic components sold by Hoseron, provided they are operated in accordance with product and operational specifications. We agrees to transfer to the Customer any transferable warranties received from the manufacturer of the products sold to the Customer. We offers a one-year limited warranty for the products it sells.

This warranty is contingent upon the proper storage and handling of the products and does not cover products that have been subjected to physical abuse or electrical stress due to improper handling and storage of Electro Static Discharge (ESD) sensitive products. All ESD sensitive products must be stored according to the manufacturer's recommendations. This warranty will not apply if the product has been subject to misuse, static discharge, improper storage or handling, non-adherence to ESD storage and handling procedures, neglect, accident, modification, or if it has been soldered or altered in any way.

Anti-Counterfeit

At Hoseron, we understand the global challenge of counterfeit components. It is our responsibility to implement robust policies to safeguard our reputation and that of our clients. Every product ordered from Hoseron undergoes extensive testing before shipment. Our strict policy against shipping defective parts ensures you receive only the highest quality components. To achieve this, we partner with independent, ISO-certified testing laboratories when necessary, guaranteeing that our customers receive 100% new and original products. Additionally, we conduct periodic detailed testing as part of our quality assurance process to assess and uphold our suppliers' standards.

We maintain continuous oversight of our approved vendors, using a comprehensive set of criteria to monitor their performance. Staying abreast of the latest industry security trends allows us to consistently provide our customers with top-tier quality and reliability.